Sessions will be recorded and made available within the Replay section of the platform after the session has been completed.
NOTE: Captions are only available on Desktop versions of Ring Central (formerly Hopin Events) and with the Chrome Browser. At this time, Ring Central only supplies closed captions in English (American, British, and Canadian).
Head to the Replay area and find the recording that you would like to watch, and click the CC button at the bottom of the screen. This will open a small panel where you can select:
• captions settings
• captions off
• English
• Click on Captions Settings to change the appearance of the captions. Here, you can change the text color, text size, background color, and even the font. Just make your selection from the respective drop down lists.
• Click Done when you are finished to close the panel and return to the video.
• Once you have turned the captions on and configured your settings, you will see the captions displayed over the video feed, as shown below. 
If your captions appear to be out of sync, or are showing incorrect words, it could be for a number of reasons:
• Your internet connection is unstable;
• A different language is being spoken; or,
• AI-generated captions are not always completely accurate so there may always be some errors.
To turn closed captions off again, click the CC button once more and the video displays will return to full view.
For more information, please visit Using Closed Captions in Replay.